JENNIE PAKULA - THE LAWYER'S FRIEND
Expert Regulatory Compliance Advice for Lawyers
THE LAWYER'S FRIEND
Expert Help for Lawyers
In your legal practice, you help get people through some of their most difficult problems. You help them through a divorce settlement. You help them survive a criminal prosecution. You help them set a business on a secure legal footing.
But sometimes it’s you who needs some help.
That’s where The Lawyer’s Friend comes in. After three decades in legal profession regulation, I’ve gained a lot of knowledge and insight into legal practice. Let me put that knowledge to your service.
Here’s some of the ways I can help you:
- A tailored, fixed price set of plain English, client-friendly costs agreement documents. The package includes costs agreements tailored to your needs, initial and update letters and a comprehensive guidance session for you and your team. Starts at $3000 + GST. Book a Discovery Call to find out more.
- New Principal’s package, including costs agreement documents, initial and updating letters, advice on structures and service offering refinement plus general mentoring. Starts at $4500 + GST. Book a Discovery Call to find out more.
- Mentoring and consulting – education, training, starting a new practice, stepping up in your career.
- Policy document packages for your law practice.
- Keep you inside the lines if you want to practice a bit differently – whether it’s your pricing, your technology, or your service offering.
- Comprehensive practice health checks.
- Dealing with a complaint, a difficult client or a problem file.
Let’s talk about how The Lawyer’s Friend can help you.
THE LAWYER'S FRIEND
Services
Regulatory and Compliance Guidance
Navigate your regulatory obligations with confidence and purpose. Lean on my wisdom and experience to ensure your practice is compliant and that you are meeting all your obligations.
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Troubleshooting
A complaint or a difficult client interaction can really throw you off your game. I’ll give you pragmatic, practical and compassionate advice on how you can address the issue and move forward. I’ll help you identify areas for improvement and rebuild your resilience when something goes wrong.
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Enhanced Client Relationships
Make your costs agreements meaningful and accessible for your clients. Understand the client’s perspective and needs, informed by my many years’ experience in dealing with client complaints. I’ll help you make your client’s journey clear and your relationship with them stronger.
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Creative Legal Services
Looking to innovate? I’ll help you develop cutting edge legal services in creative, effective, and compliant ways. I’ll help you work through new models of legal service provision and how you can use technology, including AI, ethically and effectively. I’ll also help you with pricing your services so that they are fair and reasonable in accordance with your professional obligations.
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Consulting for Legal Technologists
Legal technology and online self-help tools provide great solutions for many common justice and legal issues. I’ll help you identify the right consumer problems to solve and safely develop these services without straying into regulatory difficulties.
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TRANSFORMING YOUR LEGAL PRACTICE
My Approach
My approach at The Lawyer’s Friend is to take the mystery out of legal practice compliance, making it accessible, purposeful and easier to navigate.
With a keen focus on the ‘missing middle’ market, I guide and coach lawyers who want to provide more accessible and affordable services for these under-serviced clients. Combining your expertise with my deep understanding of consumers and legal needs research, I’ll help you identify the problems that need your creative legal solutions, and I’ll help you ensure those solutions are compliant.
Working predominantly with small practices, I’ve seen the dedication of lawyers serving individual clients. I understand the challenges and the friction that can arise in lawyer-client relationships. My goal is to help you refine your practice, delivering exceptional service that adds value to both you and your clients.